How to Change Your Squarespace Subscription Plan: Expert Guide
Changing your Squarespace subscription plan is a straightforward process, whether you want to upgrade for additional features or downgrade to save costs. Before proceeding, it's important to consult the official Squarespace help documentation for FAQs and to understand the implications of switching your plan.
Steps to Modify Your Squarespace Subscription Plan
Log into Your Account
Start by signing into your Squarespace account with your credentials.
Access the Home Menu
Once logged in, navigate to the 'Home Menu' and select 'Settings'.
Billing Section
Upgrade or Downgrade Squarespace Subscription Plan
From the settings menu, choose 'Billing', then click on 'Subscriptions', and select the ‘Website’ option.
If you manage multiple sites, click on your profile picture to access the Squarespace account dashboard. Here, select the three-dot menu next to the site you wish to modify, and click on 'Billing' to go directly to the billing page.
Change Your Subscription
Click on 'Subscriptions' and then the arrow next to ‘Website’ to view your current subscription plan.
On the following page, click ‘Change’ next to your current plan.
Choose from Subscription Plan Options
You will see options to upgrade or downgrade your plan. Take a moment to review the features and pricing of each option to determine which best suits your needs. For example, upgrading from the Personal to the Business plan may be necessary if you need advanced features, such as custom code integration for setting up Google AdSense Ads.txt on your Squarespace site.
Once you’ve decided, click on the plan you wish to switch to.
Billing Cycle Selection
You can select either an annual or monthly billing cycle. The annual plan is usually more cost-effective, offering significant savings over time.
Note that if your website plan is due for renewal soon, like in one month, Squarespace may issue a refund for the remaining days of your current plan. For instance, I received a $15 refund for the remaining month when I upgraded.
Confirm Payment
After reviewing your order and ensuring you have selected the correct plan and billing cycle, click on the ‘Confirm Payment’ option.
And voilà! You have successfully changed your Squarespace subscription plan!
FAQs about Changing Squarespace Website Billing Plan
Can I switch my plan at any time?
Yes, you can switch your Squarespace subscription plan at any time. However, keep in mind that any changes may affect your billing cycle and access to features.
What happens to my website if I downgrade my Squarespace plan?
Downgrading your plan may result in the loss of certain features and capabilities like custom code injection. Make sure to review the differences in features carefully before making the switch.
Is there a refund policy for switching plans?
Squarespace has a refund policy that may issue credits for the remaining time on your current plan when you switch to a different one. However, it's best to check their official policy for details specific to your situation.
Will I lose content during the change?
No, changing your subscription plan does not result in the loss of any content on your website. Your site will remain intact, but you may lose access to certain features if you downgrade.
How do I contact customer support for assistance?
If you encounter any issues during the process or have specific questions, you can reach out to Squarespace customer support through their help center. They offer various forms of assistance, including live chat and email support.
Where can I find current pricing for Squarespace plans?
Current pricing can be found on the Squarespace Pricing page.
Who can change the billing plan or cycle?
Site owners and contributors with Admin or Billing permissions can make these changes.
Can I change my billing cycle while changing my plan?
Yes, you can change your subscription plan and billing cycle (annual or monthly) at the same time in the Billing panel.
How does the billing cycle change affect my plan?
If you change to a monthly billing cycle, the change takes effect at the end of your current billing cycle. If you change to an annual cycle, it takes effect immediately.
What should I do if my site is past due?
You need to update your payment method before changing your plan if your site is past due.
Are there any restrictions when downgrading plans?
Yes, before downgrading, you may need to disable or remove specific premium features from your site.
What happens if I downgrade from a Business or Commerce plan to a Personal plan?
You will have access to premium features until the end of your current billing cycle, but you'll need to remove certain features (like removing custom codes) that are not available on the Personal plan.
What happens to my Squarespace domain if I switch from annual to monthly billing?
If you purchased a Squarespace Domain, it will remain on its own annual billing cycle. For a legacy Squarespace Domain, it will convert to a paid domain if you switch to monthly billing.
Can I change my billing date without changing my billing cycle?
Yes, you can disable auto-renew and reactivate your site on the desired billing date, but this will cause your site to expire until reactivated.
What should I do if I want to cancel my subscription?
Review the cancellation reminders and disable auto-renew to prevent your subscription from renewing automatically.
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